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Contact Us

The friendly staff at Premium Care Medical Center (PCMC) welcomes your call and looks forward to serving you. To schedule an appointment or ask a question about our internal medicine and pediatric services, please call our office at (504) 361-4203. 

We serve residents and employees in the Greater New Orleans including Orleans Parish, Jefferson Parish on the Westbank, Waggaman, Avondale, Bridge City, Nine Mile Point, Westwego, Algiers, Marrero, Harvey, Gretna, Terrytown, Jean Lafitte, Lafitte, Crown Point, Barataria, Estelle, Timberlane, and Woodmere.

Location & Phone

Premium Care Medical Center, LLC
3570 Holiday Drive, Suites 3 – 7
New Orleans, LA 70114
Phone: (504) 361-4203
Fax: (504) 361-4204

For your convenience, there are parking spaces reserved for PCMC patients.

Office Hours

Premium Care Medical Center is open 6 days a week. Our regular office hours are as follows:

  • Monday: 8 am – 5 pm
  • Tuesday: 8 am – 5 pm
  • Wednesday: 8 am - 5 pm
  • Thursday: 8 am - 8 pm
  • Friday: 9 am – 2 pm
  • Saturday: 9 am – 2 pm

We are closed daily for lunch from 12 pm to 1 pm.

Medical Emergencies

In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Premium Care Medical Center, and they will contact us.

Direct Patient Care

Quality Care Without insurance Simply Because We Care!

Premium Care Medical Center is proud to offer an innovative alternative model of healthcare called Direct Patient Care ( DPC) to patients, employers, providers, and policymakers across the United States. Through direct patient care membership with PCMC, there is no co-pays, no co-insurances and no deductibles. With DPC membership, patients or employers pay a simple flat monthly fee for comprehensive coverage of all primary care services.

TYPES OF MEMBERSHIP

  • Basic Direct Patient Care Membership Plan-unlimited visits per month for $55/month with a major credit card 
  • Debit Club Membership Plan-Six visits within 6 months for a one-time prepaid fee of $330
  • Gap Care Membership Plan- $55 per visit for established patients only in between re-establishing insurance
  • Lab Care Membership Plan-$15 per lab draw plus fee for each lab for patients whose insurance does not cover labs

MEMBERSHIP INCLUDES:

  • Annual Physical Exam ( Vision & Hearing Tests included)
  • Preventive, Urgent, and Well Care Visits
  • Annual Basic Labs ( anemia, diabetes, cholesterol, urine & thyroids screening)
  • Annual EKG, PPD (Tuberculosis Testing) and Flu Vaccine
  • Weight Loss Management
  • A variety Access Methods to Physicians
  • Electronic Patient Portal Access
  • Discounted Prescription Saving Card
  • No Co-Pays, Co-Insurances or Deductibles

ANNUAL REGISTRATION FEE of $99.00 IS APPLICABLE TO ALL PATIENTS

Direct Patient Care Membership is NOT an insurance plan. 

Coronavirus (COVID-19)

Premium Care Medical Center is dedicated to the safety and well-being of our patients, visitors, staff, and the New Orleans community. We are taking precautions and following best practices and procedures to help keep everyone safe from the coronavirus (COVID-19).

Please be aware of the following newly revised guidelines before visiting our facility:

All visitors will be screened for the following and may not be allowed to visit or stay in the building based on the results:

  • Recent international travel history
  • Recent domestic travel to areas with widespread COVID-19 infection
  • Contact with individuals with known COVID-19 or individuals being evaluated for COVID 19
  • Cold or flu-like symptoms ( fever of T >100.4 F, cough, shortness of breath)

In an effort to keep everyone safe, PCMC staff will be screening everyone who enters the clinic for fever, additional symptoms, and travel history. Whether you call us or visit a clinic, please be prepared to answer question.  If anyone displays any of these symptoms or has a positive  travel history and is toxic appearing, we will likely direct the patient or visitor to a nearby Emergency room to receive further care. If anyone displays any of these symptoms or has a positive travel history and is non-toxic appearing, we will likely direct the patient to our telemedicine portal to decrease the potential for patient-to-patient transmission in shared spaces (waiting rooms) and patient-to-provider transmission. 

Our telemedicine can also be used to provide routine care for older patients, or those with chronic illnesses, for the purpose of reducing their exposure to healthcare facilities. Please call our office at 504-361-4203 to schedule a telemedicine appointment.

Patient Applications

For iOS and Android Mobile Apps

 

 

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (504) 361-4203. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Premium Care Medical Center, we accept most major insurance plans. Please contact your insurance company or you may call our office at (504) 361-4203 to find out if we accept your insurance plan. 

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and Care Credit. 

If you have a question related to your bill or insurance, please ask to speak with a billing specialist when you call.

Click here to pay your bill online.  

Referrals

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Hospital Affiliations

Doctors at Premium Care Medical Center are affiliated with Ochsner Medical Center, West Jefferson Medical Center, Children Hospital of New Orleans, Tulane University Medical Center and University Medical Center of New Orleans.

Prescription Requests

Prescriptions and refills for established patients of Premium Care Medical Center are routinely issued during our regular office hours (see above). You can make your request by calling our office at (504) 361-4203. No refills are issued during the evenings, weekends, or holidays, as the doctors may not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.