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Contact Us

The friendly staff at Premium Care Medical Center (PCMC) welcomes your call and looks forward to serving you. To schedule an appointment or ask a question about our internal medicine and pediatric services, please call our office at (504) 361-4203.

We serve residents and employees in the Greater New Orleans including Orleans Parish, Jefferson Parish on the Westbank, Waggaman, Avondale, Bridge City, Nine Mile Point, Westwego, Algiers, Marrero, Harvey, Gretna, Terrytown, Jean Lafitte, Lafitte, Crown Point, Barataria, Estelle, Timberlane, and Woodmere.

Location & Phone

Premium Care Medical Center, LLC
3570 Holiday Drive, Suites 3 – 7
New Orleans, LA 70114
Phone: (504) 361-4203
Fax: (504) 361-4204

For your convenience, there are parking spaces reserved for PCMC patients.

Office Hours

Premium Care Medical Center is open 6 days a week. Our regular office hours are as follows:

Monday: 8 am – 5 pm
Tuesday: 8 am – 5 pm
Wednesday: 8 am - 5 pm
Thursday: 8 am - 8 pm
Friday: 9 am – 2 pm
Saturday: 9 am – 2 pm

We are closed daily for lunch from 12 pm to 1 pm.

Medical Emergencies

In the event of a life-threatening medical emergency, call medical emergency services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Premium Care Medical Center, and they will contact us.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (504) 361-4203. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

At Premium Care Medical Center, we accept most major insurance plans. Please contact your insurance company or you may call our office at (504) 361-4203 to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, American Express, and Care Credit.

If you have a question related to your bill or insurance, please ask to speak with a billing specialist when you call.

Click here to pay your bill online.

Referrals

If one of our doctors suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible. Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Hospital Affiliations

Doctors at Premium Care Medical Center are affiliated with Ochsner Medical Center, West Jefferson Medical Center, Tulane University Medical Center and University Medical Center of New Orleans.

Prescription Requests

Prescriptions and refills for established patients of Premium Care Medical Center are routinely issued during our regular office hours (see above). You can make your request by calling our office at (504) 361-4203. No refills are issued during the evenings, weekends, or holidays, as the doctors may not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.